How is a project processed?

We sometimes produce very personal items and therefore understand almost all types of requests*. Everyone has their preferences and that's a good thing, because we share the opinion:

“ Everyone should be saved in their own way “ , Frederick II

*Requests for unconstitutional symbolism or Discrimination of any kind become ignored

1. Contact us

The first is the hardest step!

We therefore make it as easy as possible for you.

You can reach us via our contact form, our telephone number, whatsapp, Facebook and Instagram.

As soon as this has happened, we will contact you and seek a personal conversation to discuss your idea and ask about your preferences. In this context, we can estimate the effort required to implement your wishes.

This is the best way to avoid misunderstandings

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2. Draft

After we have discussed the project, we will create a design proposal. Here you can see something for the first time and you can submit your requests for changes and additions.

3. Offer

Once we have agreed on a design, you will receive an offer for the final design proposal. This includes the expected price and delivery costs.

Important: The order is only valid if the offer has been confirmed by you in writing. binding. You will also receive an order confirmation with the expected delivery time.

New customers now have to pay 50% of the order total after receiving an invoice.

4. Production

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The project is now being processed. During production you will receive images from the production. If necessary, you can request small changes. You are involved until the project is completed.

5. Acceptance/delivery

NAfter completion, your unique piece will be presented to you via picture and, if necessary, video. After transferring the invoice amount, your unique product will be delivered transparently via tracking.

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